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Support Center

Find answers, guides, and get help with the Borsat platform

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Search for Help

Try searching for: "API key", "rate limits", "WebSocket", "pricing", or "integration"

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Documentation

Complete guides and API reference

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Account & Billing

Manage your subscription and usage

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Technical Support

Troubleshooting and technical help

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Enterprise Solutions

Custom solutions and dedicated support

Frequently Asked Questions

How do I get started with the Borsat API? +
Sign up for a free account, get your API key, and start making requests to our REST API. Check out our Getting Started guide for step-by-step instructions and code examples.
What are the rate limits for API requests? +
Rate limits vary by plan: Developer (100 requests/minute), Professional (1,000 requests/minute), Enterprise (custom limits). Check your current usage in the dashboard.
Which exchanges and instruments are supported? +
We support all major GCC exchanges: Qatar Stock Exchange (QSE), Saudi Stock Exchange (Tadawul), Abu Dhabi Securities Exchange (ADX), Dubai Financial Market (DFM), Kuwait Stock Exchange (KSE), Muscat Securities Market (MSM), and Bahrain Stock Exchange (BSE).
How is real-time data delivered? +
Real-time data is available through WebSocket connections with sub-100ms latency. We also provide REST API endpoints for historical data and end-of-day information.
What data licensing and compliance features are included? +
Borsat handles all exchange licensing requirements automatically. We provide compliance tracking, usage auditing, and ensure your usage stays within licensed limits. Enterprise plans include additional compliance features.
Can I redistribute or resell Borsat data? +
Data redistribution requires special licensing agreements. Contact our Enterprise sales team to discuss redistribution rights and custom licensing arrangements.

Still Need Help?

Our support team is here to help you succeed with Borsat

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Email Support
support@borsat.ai
Response within 24 hours
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Live Chat
Available during business hours
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Enterprise Support
Dedicated account manager
enterprise@borsat.ai
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Emergency Contact
Critical issues only
+974 4456 7890